3 Ways to Keep Building Client Relationships After the Sale | YPN – Young Professionals Network

Acquiring new leads may be an exciting venture, but sustaining current customers is equally important. It is important to ensure that your future communication with clients is as targeted as possible by grouping them into specific categories in your CRM software based on their personal needs and preferences. Continue to share experiences with them such as local diners and other attractions within the community to create a long-lasting impression. Creating a communication calendar is a great way to ensure that you’re keeping consistent contact with each of your clients.

Key Takeaways:

The first step in building client relationships post-sale is ensuring that you group them with other clients with similar interests within your CRM software.
Share experiences with your clients that they can take part in within their new community in order to create a lasting impression.
Creating a calendar with ways in which you plan to communicate with your previous clients is a great way to stay consistent and on their radar.

“Take a moment to realize how that makes you feel about the sender and you will quickly realize investing the time to send your clients information that’s important to them makes all the difference.”