Though there are some cases in which paid Customer Relationship Management (CRM) systems are the best, there are many free options to consider. First is Freshsales, a cloud-based CRM that includes features like mobile apps and built-in phone. The second is Hubspot, another cloud-based option that allows for unlimited users. The third is Really Simple Systems, which only allows for up to 2 users but, comes with unlimited contacts. The fourth is Oodoo, an open-source CRM that includes live chat. The fifth is SuiteCRM, an open-source system that can be used either locally or through the cloud. Though free options can work fine for some, there are often issues with lack of functionality or usability problems that make paid CRMs better for other companies.
- Hubspot and Really Simple Systems are “freemium” CRM systems that offer limited features for free and optional premium upgrades at a cost.
- If you the right tech personnel, you can download an open source CRM system (e.g., Odoo) and have them configure it to suit your needs.
- Paid CRM software may be worth the price if it gives you the functionality and usability you desire.
“Freshsales is a cloud-based CRM solution that helps businesses across a variety of segments and verticals manage contacts, leads, and develop customer success strategies.”