7 Best Practices For Keeping Up With Past Clients

Maintaining relationships with your previous customers is just as important as obtaining new clients as the years go on. Some great ways to do this involve connecting with your past clients on a personal level. You can do this by remembering dates such as the anniversary of their home purchase, and then sending them cards to celebrate the event. Sending out monthly newsletters is also suggested in order to keep previous clients up to date with anything new going on within your practice.

Key Takeaways:

Realtors need to understand that they need to remain in touch with past clients. They need to make the contact often and choose convenient ways to do this.
To keep in touch, send out an email newsletter but make sure that the newsletter is full of relevant and important information.
Other sources of staying in touch is to give them a phone call or even better, to visit them in person.

“If you want to become someone’s go to realtor for the long haul and have them refer others to you, you not only have to be be a great realtor throughout the transaction but you also need to stay in touch after its over.”